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Episode 249 – Tema Frank – Make Customers Love You

http://rss.art19.com/episodes/8a0861e9-39b0-41ff-9920-e8992683d8bb.mp3Podcast: Play in new window | DownloadSubscribe: iTunes | Android | RSSIn the new digital age, customers have more power than ever before. They can hop on social media and instantly voice their opinions to a global audience. This isn’t necessarily a bad thing for companies. The same technologies that allow customers to complain to…

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